At Slxde (“we,” “our,” or “the Platform”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including the mobile app, website, and related services. By using our Platform, you consent to the practices described in this policy. If you do not agree, please do not use our services.
We may collect the following types of information: Email address, images, location information during trips for GPS tracking and route optimization. App usage data such as device type, operating system, and interaction logs. Trip history, ratings, and feedback provided by users.
We use your information to: Facilitate ride requests and payments between passengers and drivers. Verify user identities and ensure safety. Provide customer support and respond to inquiries or complaints. Improve our Platform, services, and user experience. Send promotional communications, only if you have opted in. Comply with legal obligations and prevent fraud or abuse.
We do not sell or rent your personal information. We may share information under the following circumstances: With Drivers and Passengers - trip details necessary to complete the service. For Legal Compliance - to comply with laws, regulations, or legal processes. For Safety and Protection - in cases of emergency or to protect users, property, or our rights.
We implement appropriate administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure. Users share information at their own risk.
Depending on your jurisdiction, you may have rights to: Access, update, or correct your personal information. Request deletion of your personal data. Opt out of marketing communications. Object to certain processing activities. Requests can be submitted through the in-app help center or via our official email.
Our Platform may use cookies or similar tracking technologies to: Enhance user experience. Understand usage patterns. Optimize app performance. Users may disable cookies via device settings, but this may affect functionality.
We retain personal information only as long as necessary for operational purposes, legal obligations, or legitimate business purposes. Once no longer required, personal data will be securely deleted or anonymized.
Our Platform does not contain links to third-party websites or services.
We may update this Privacy Policy from time to time. Updated versions will be posted on the Platform, and continued use constitutes acceptance of the revised policy.
For questions or concerns regarding this Privacy Policy, please contact us at: +27 63 042 6666 (or WhatsApp us).
Lets get in touch. Send us a message on our Facebook, Instagram, X, TikTok, WhatsApp or Email:
Phone: +27 712091637
Email: info@slxde.com
